South Coast Women Privacy Policy

Last updated: March 19, 2025

Introduction

South Coast Women (“us”, “we”, or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access and use our website, southcoastwomen.com.au or southcoastwomen.com.au (the “Website”) and any related services provided by us (collectively, the “Services”).

By accessing or using the Services, you (“you” or “User”) signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms and Conditions. We are dedicated to creating a safe, supportive, and inclusive community for women on the NSW South Coast.

Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you or your household (“personal information”). This may include:

• Personal Information You Provide to Us:
  
  • Name
  • Location/Region/Town
  • Email address
  • Phone number (optional)
  • About Me (optional)
  • Image (optional)
  • Age Range (optional)
  • Interests (optional)
• Information Collected Automatically:
  
  • Log data (IP address, browser type, operating system, referring URLs, pages visited, access times)
  • Cookies and similar tracking technologies (see Section 5)

How We Use Your Information

We may use your personal information for the following purposes:

• To provide and improve the Services, ensuring you have the best possible experience connecting with other women in the South Coast community.
• To create and manage User accounts.
• To communicate with you about your account, activities, events, and updates, keeping you in the loop about all the exciting things happening in the South Coast Women community.
• To respond to your inquiries and provide customer support.
• To send you marketing communications (if you have opted in).
• To give members access to our private Facebook group.
• To comply with legal obligations.

Disclosure of Your Information

We may disclose your personal information to the following third parties:

• Service Providers: We may share your information with third-party service providers who assist us in providing the Services (e.g., hosting providers, email marketing platforms).
• Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation.

Cookies and Similar Tracking Technologies

We may use cookies and similar tracking technologies to track the activity on our Services and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We are committed to maintaining a safe and drama-free environment for all our members. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights

• Access and Correction: You have the right to access and request correction of your personal information held by us.
• Complaint: If you believe that we have breached the Australian Privacy Principles, you can lodge a complaint with us. We will investigate your complaint and respond to you within a reasonable time. You can also complain to the Office of the Australian Information Commissioner (OAIC).

Children’s Privacy

Our Services are not intended for anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Payment Information

Please note that we use Stripe to process payments. We do not collect or store your credit card details or other payment information. This information is securely handled by Stripe in accordance with their privacy policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will post any changes on this page and update the “Last updated” date at the top of this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at Hello@southcoastwomen.com.au